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News
  • Reminder: Water restrictions to be implemented from 1 January 20167th January 2016

    Reminder: Water restrictions to be implemented from 1 January 2016

    From 1 January 2016 water will be more expensive. This has been implemented in order to encourage water saving. Read more below: 

    The City of Cape Town would like to remind residents that the implementation of Level 2 water restrictions will be effective from 1 January. 

    Customers should note that they will be charged according to a tariff designed to be approximately revenue-neutral when applied to the 10% reduced consumption levels of an average user. In other words, if a resident uses 24 kl of water in a month this will cost them R294,62 under Level 1 conditions. However, under Level 2 conditions, 10% less water (21.6kl) will cost approximately this much. The same amount (24kl) will now cost R344,75. This is to encourage water saving. 

    The increases have been calibrated to have a smaller impact on small domestic consumers and households that use water efficiently. Customers who use large amounts of water will face larger price increases. 

    For an average domestic customer, the differences in price are as follows:Steps
    Unit
    Level 1 (10% reduction)
    Level 2 (20% reduction)
    Step 1 (0 < 6 kl)
    Per kl
    R0
    R0
    Step 2 (>6 < 10,5 kl)
    Per kl
    R11,07
    R11,66
    Step 3 (>10,5 < 20 kl)
    Per kl
    R15,87
    R18,24
    Step 4 (>20 < 35 kl)
    Per kl
    R23,51
    R29,75
    Step 5 (>35 < 50 kl)
    Per kl
    R29,03
    R45,40
    Step 6 (>50 kl)
    Per kl
    R38,30
    R85,09 

    To explain the tariff, it is designed so that the price per kilolitre of water goes up once the resident’s use for the month exceeds certain levels. For example: 

    The first 6kl (step 1) is free
    After usage exceeds 6kl, but before usage reaches 10.5kl for the month (Step 2), each kilolitre will cost R11.66/kl
    After usage exceeds 10,5kl, but before usage reaches 20kl for the month (Step 3), each kilolitre will cost R18.24/kl
    After usage exceeds 20kl, but before usage exceeds 35kl for the month (Step 4), each kilolitre will cost R29.75/kl, and so forth

    If a customer is on the Domestic cluster tariff (flats/complexes supplied by a single meter), the Commercial tariff, the Backyarder tariff, the Industrial tariff, or any of the other specialised tariffs please consult the table below to see how you will be affected.

    http://www.capetown.gov.za/en/Budget/Budget%20201516%20Final/Utility%20Services%20-%20Water%20and%20Sanitation%20-%20Water%20-%20Consumptive%20(20%20percent).pdf 

    Please note that sewage charges will also be affected as they are calculated as being 70% of total water used on the property up to a maximum of 35kl. This is to further encourage water savings, but also to cover the fixed costs necessary to continue providing the water and sanitation service. 

    Residents will also have to abide by the following restrictions: 

    Restrictions applicable to all customers  
    Watering (with drinking water from municipal supply) of gardens, flower beds, sports fields, parks, lawns and other open spaces are allowed only on Tuesdays, Thursdays and Saturdays for a maximum of one hour per premises either before 09:00 or after 16:00. This includes watering with buckets or automated sprinkler systems. 
    No watering will be permitted within 24 hours of rainfall that provides adequate saturation. Facilities/customers making use of boreholes or other sources are not exempt from this. 
    When watering gardens, parks, open spaces, etc. with alternative water resources (e.g. boreholes, wellpoints, grey water re-use, treated effluent water, spring water and rain water harvesting) you are encouraged to do so only before 09:00 or after 16:00 on Tuesdays, Thursdays and Saturdays.
    If alternative water sources (e.g. boreholes, wellpoints, grey water re-use, treated effluent water, spring water and rain water harvesting) are utilised, all customers must ensure that they display appropriate signage clearly visible from a public thoroughfare. See guidelines for signage below.
    Special users (e.g. golf courses and schools) can apply to the Director: Water & Sanitation for exemption from any of the above restrictions by emailing a completed Special Exemption Application form to Water.Restrictions@capetown.gov.za.  
    No automatic top-up systems are allowed for swimming pools. It is recommended that all swimming pools be covered by a pool cover to avoid evaporation when not in use. 
    Ornamental water fountains and water features are to be operated only by recycling the water.

    Restrictions applicable to residential customers  
    Washing of vehicles (including recreational vehicles and watercraft) is only allowed with hosepipes fitted with automatic self-closing devices, or with waterless products. 
    No washing or hosing down of hard-surfaced or paved areas with drinking water from a tap is allowed. 
    Residents are encouraged to replace all taps, showerheads and other plumbing components with water efficient parts or technologies.
    Residents who wish to apply for an exemption can apply to the City’s Director: Water and Sanitation by emailing a completed Special Exemption Application form toWater.Restrictions@capetown.gov.za.

    Restrictions applicable to businesses (commercial and industrial)
    Watering of plants in nurseries, farms, vegetable gardens, etc. for commercial gain will be exempted from water restrictions on application to the Director: Water and Sanitation by emailing a completed Special Exemption Application form to Water.Restrictions@capetown.gov.za. 
    When washing vehicles or equipment, use only water efficient or water recycling technology and equipment or waterless products. Display of water saving and water efficiency messages is encouraged. 
    Informal car washes are to use only buckets and not hosepipes. 
    Washing of paving and hard surfaces with potable water is prohibited. However, areas where prior permission in writing has been granted (such as for abattoirs and food processing industries) will be exempt (apply here). 
    All taps, showerheads and other plumbing components in public places must be replaced with water efficient parts or technologies.

    Restrictions applicable to institutions and government departments
    Watering of plants in Council and other government nurseries will be exempted from the water restrictions on application to the Director: Water and Sanitation by emailing a completed Special Exemption Application form to Water.Restrictions@capetown.gov.za. 
    Washing of vehicles is only allowed with hosepipes fitted with automatic self-closing devices, or with waterless products. 
    No washing or hosing down of hard-surfaced or paved areas with drinking water from a tap is allowed. 
    All taps, showerheads and other plumbing components in public places must be replaced with water efficient parts or technologies. 

    Signage for irrigation using alternative water sources


    As indicated above, appropriate signage, clearly visible from a public thoroughfare, must be displayed at all properties where alternative water sources are used for irrigation. Wellpoints and boreholes should be registered. Residents can apply for registration at Borehole.water@capetown.gov.za. After registration you will receive the necessary display sign free of charge.


    Then residents using grey water, spring water or rain water are encouraged to download, print and laminate the City of Cape Town non-potable water sign (http://www.capetown.gov.za/en/Water/Documents/Non%20potable%20water%20sign.pdf), although other suitable signage is permitted. This should be printed A4 landscape. 

    The City would like to remind residents that these are not punitive measures, but rather the City taking the necessary steps to protect our water supplies and guard against finding ourselves in full-blown crisis, as has been the case in other municipalities.

           

     

  • Level 2 Water Restrictions21st December 2015

    LEVEL 2 WATER RESTRICTIONS

    The City of Cape Town has approved level 2 water restrictions. This is effective from 01 January 2016 until further notice.

    Restrictions applicable to all customers

    Watering (with drinking water from municipal supply) of gardens, flower beds, sports fields, parks, lawns and other open spaces allowed only on Tuesdays, Thursdays and Saturdays for a maximum of one hour per premises either before 09:00 or after 16:00. (This includes watering with buckets or automated sprinkler systems.)

    No watering will be permitted within 24 hours of rainfall that provides adequate saturation. (Facilities/customers making use of boreholes or other sources are not exempt from this.)

    When watering gardens, parks, open spaces, etc. with alternative water resources (e.g. boreholes, wellpoints, greywater, treated effluent, spring water or rain water harvesting) you are encouraged to do so only before 09:00 or after 16:00 on Tuesdays, Thursdays and Saturdays.

    If alternative water sources are utilised, all customers must ensure that they display the appropriate signage to this effect clearly visible from a public thoroughfare.

    Special users (e.g. golf courses and schools) can apply to the Director: Water & Sanitation for exemption to any of the above (see bottom of this poster for the application process).

    No automatic top-up systems are allowed for swimming pools. It is recommended that all swimming pools be covered by a pool cover to avoid evaporation when not in use.

    Ornamental water fountains/water features to be operated only by recycling the water. 

    Restrictions applicable to residential customers

    Washing of vehicles (including recreational vehicles and watercraft) allowed only with hosepipes fitted with automatic self-closing devices, or with waterless products.

    No washing or hosing down of hard-surfaced or paved areas with drinking water from a tap is allowed.

    All taps, showerheads and other plumbing components encouraged to be replaced with water efficient parts/technologies. 

    Restrictions applicable to businesses (commercial and industrial)

    Watering of plants in nurseries, farms, vegetable gardens, etc. for commercial gain will be exempted from the water restrictions subject on application to the Director: Water and Sanitation (see bottom of this poster).

    When washing vehicles and/or equipment (including commercial car washes), use only water efficient/water recycling technology and equipment or waterless products. Display of water saving and water efficiency messages encouraged.

    Informal car washes to use only buckets and not hosepipes.

    Washing of paving and hard surfaces with potable water is prohibited. However, areas where prior permission in writing has been granted (such as to abattoirs and food processing industries) will be exempted (see bottom of this poster).

    All taps, showerheads and other plumbing components in public places must be replaced with water efficient parts/technologies. 

    Restrictions applicable to institutions and government departments

    Watering of plants in council/other government nurseries will be exempted from the water restrictions subject on application to the Director: Water and Sanitation (see bottom of this poster).

    Washing of vehicles only allowed with hosepipes fitted with automatic self-closing devices, or with waterless products.

    No washing or hosing down of hard-surfaced or paved areas with drinking water from a tap is allowed.

    All taps, showerheads and other plumbing components in public places must be replaced with water efficient parts/ technologies.

     

    Customers who wish to apply for an exemption can apply to the Director: Water and Sanitation, by completing a Special Exemption Application form available on www.capetown.gov.za/water → Water restrictions. The completed form must be emailed to: Water.Restrictions@capetown.gov.za.

    Customers should note that water pressure may be reduced to 2.5 bars to limit water leaks and that slight changes in water taste and clarity may occur due to low dam levels. For more information, see: www.capetown.gov.za/water → Water restrictions. Additional queries can be emailed to: Water.Restrictions@capetown.gov.za.

    Note: Other restrictive measures, not detailed above, still apply as stipulated in Schedule 1 of the Water Bylaw, 2010.

    Making progress possible. Together

  • Saving Water16th November 2015

    Tokai residents are reminded that we all need to save water.  In particular, please only water your garden before 10am and after 4pm - and only if necessary (as requested by the City of Cape Town).  This includes the use of both municipal and borehole/wellpoint water. 

    The City of Cape Town's website has some useful advice: 

    Water Saving Tips:

    https://www.capetown.gov.za/en/KeepSavingWater/Pages/Watersavingtips.aspx 

    Greywater Reuse:

    https://www.capetown.gov.za/en/KeepSavingWater/Pages/Greywaterreuse.aspx 

    Weekly Dam Levels:

    https://www.capetown.gov.za/en/Water/Pages/WeeklyDamLevels.aspx

     

    distributed on behalf of Tokai Residents Association.

     

  • Ladies Mile drop-off facility to close at the end of September28th August 2015

    The City of Cape Town would like to advise residents that the Ladies Mile drop-off facility will be closing permanently on 30 September 2015. This is to make way for a successful land restitution claim, and the land is to be handed to the Regional Land Claims Commissioner.

    Residents in the area can make use of the nearby Retreat, Wynberg, or Hout Bay drop-off facilities, or the Coastal Park landfill site in Zeekoeivlei after this date.

    Once closed, decommissioning of the site will begin in strict adherence to the closure licence. An environmental consultant will perform tests on and assessments of the site, after which they will advise as to what will be required to rehabilitate the land which occupies an area of roughly a hectare. Based on the requirements laid out by the environmental consultants, the City will look to appoint a contractor to perform the rehabilitation. The environmental consultant will be appointed within a few months and it is envisaged that their assessment and recommendations will be complete by February or March next year. Thereafter, the rehabilitation contractor will be appointed and rehabilitation is expected to be completed before the end of 2016.

    ‘For 40 years, the land has been put to use in various ways. In its current incarnation as a drop-off facility, over the past five years, the site has provided residents with a facility that allows them to practise safe and legal waste management,’ said the City’s Mayoral Committee Member for Utility Services, Councillor Ernest Sonnenberg.

    Ladies Mile staff will be redeployed to assist at the Wynberg and Hout Bay facilities as we are anticipating increased demand at these facilities for the period following the closure and until such time as a replacement site is secured.

    ‘We have the capacity at the other sites to absorb the initial transfer of goods from Ladies Mile for the moment. We are, however, looking at other sites in the area to replace it. The Retreat facility is currently in the process of being expanded and we are also applying to develop a site on Prince George Drive.

    ‘We appeal to residents to continue their responsible habits in making use of other existing drop-off facilities, as they have done with Ladies Mile. These sites form a crucial part of the infrastructure network that allows for safe, legal and effective waste management,’ said Councillor Sonnenberg.

    Because drop-off facilities accept a variety of waste materials that are not appropriate for disposal in a standard household refuse wheelie bin, they should eliminate any cause for residents to dump waste illegally.

    ‘We appreciate that this change will present a period of inconvenience and ask that residents please bear with us during the period of decommissioning,’ said Councillor Sonnenberg.

    Residents will be advised of the closure by means of leaflets distributed at the facility, a banner on site, and notices placed in local newspapers.

    The Hout Bay, Wynberg, and Retreat facilities all accept motor oil, garage waste, builders’ rub ble, clean garden waste, paper and cardboard, Tetrapak, cans and metal, glass bottles, plastic, polystyrene, and E-Waste (electronic waste). Coastal Park accepts all of the above, except E-Waste. 
     
    End

    Issued by: Media Office, City of Cape Town

    Media enquiries: Councillor Ernest Sonnenberg, Mayoral Committee Member for Utility Services, City of Cape Town, Tel: 021 400 1303 or Cell: 083 261 9105, E-mail: ernest.sonnenberg@capetown.gov.za (please always copy media.account@capetown.gov.za)

  • Winter electricity saving ideas from the City of Cape Town5th August 2015

    Winter electricity saving ideas from the City of Cape Town

    For most households winter can be expensive, especially with rising electricity tariffs, as extra electricity is used for heating. To help with saving, residents can download the new Winter Saving leaflet and find many no-cost, low-cost and invest-to-save actions at www.SavingElectricity.org.za

    Energy and Climate Change Unit Environmental Resource Management Department - City of Cape Town

Recent Incidents

Burglary - Residential Premises 8th February 2016 11:00

Burglary - Residential Premises 30th January 2016 22:50

Trespassing 28th January 2016 03:00

Trespassing 26th January 2016 04:00

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